I never got my hands on my phone, cable, or electric bills this month. You see, Aaron and/or the girls usually check the mail, which can lead to the misplacement and/or trashing of important documents. These particular bills often arrive on the same day, so I'm guessing they're in the storm drain in front of our house. So they're due, and I don't know how much to pay- I pay all my bills online using my bank account, I love it, it makes life easier. I call the electric company first, and go through minutes of automated BS until they ask the last 4 digits of the social. So I say mine, and "I'm sorry, we don't know who the hell you are. Please wait on the line and a complete moron will be on in a moment to belittle you." Aaron had all of our utility stuff done, so his name and social are on the account, so she won't tell me what the balance is, I don't have his social memorized, sue me. "Is there anything else I can assist you with today?" she inquires, her melodic voice dripping with sarcasm. "Nnoooo." I reply, just as sickly sweet. And I'm thinking, "Yeah, tell everyone there not to expect OUR payment this month, since you're making it difficult and inconvenient beeeeiiitch!"
I understand and completely agree with codes and passwords and what not for things like bank accounts, credit cards, etc. But exactly what underhanded fiendish agenda could I have for wanting someone else's electric bill total? I guess I could blackmail them, send them a note constructed of letters cut from a magazine so they wouldn't recognize my writing- "I KNOW HOW MUCH YOUR ELECTRIC BILL IS. LEAVE ONE MILLION DOLLARS IN UNMARKED BILLS IN A BRIEFCASE UNDER THE BRIDGE. IF YOU DO NOT COMPLY WITHIN 24 HOURS, I WILL LEAK THIS INFORMATION TO THE PRESS."
Or even worse, maybe I'm like a modern day Robin Hood, picking broke ass people at random and paying their bills for them. "Honey, call the police! They said someone already paid it!"
Puuhhlease.
Saturday, January 31, 2009
Security Reasons??!!!
Posted by Jen at 9:24 PM
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2 comments:
This always annoys me. My cellphone stuff is all online and they make me change my password every month, they always ask for some other security word to let me change my password... I have no idea what it is so I call them and they tell me I have to go into the store and then at the store they say I need to call. I'm like "I just want to pay my bill and get one day closer to getting out of my contract with your idiotic company.... is that too much to ask?"
The other day this guy called to do some sort of survey and asked me if my husband was 'Cuban, Mexican... (various other Latino ethnicities)' I interrupted him and said "no, we're all white in this house." He says "ma'm, please let me finish the list." He finishes and I'm like "Like I said, you couldn't get any whiter than our family." Then he goes through the whole list again wanting to know if I am any form of Latino. I'm all "WE ARE ALL WHITE." He hung up.
Many moons ago, when I first got my cellphone, Ben was the one to sign the contract. After that I upgraded once, and renewed the contract once or twice in the store. Then one day I called to do something, change my minutes I think, and the guy asked "Are you Ben?" Uh, no. "Then you are not authorized to make any changes on this account." It's my phone, I pay the bills, I'm his wife. "Doesn't matter, you aren't authorized to make changes." I signed the last 2 renewal contracts, how can I not be authorized? "Ma'am, that was in the store, that's different." Well, if I'm not authorized to do anything on this account, and I signed the contract, does that mean my contract is actually null? "Uh, no." If I'm not authorized, that contract IS null and I no longer need to pay my bill because I wasn't authorized to authorize that service. "Um, could you hold please." After several minutes of holding I was magically authorized to make whatever change it was I needed. Retards. I haven't paid my electric bill yet, either because they don't have a current bill online for me and I don't even get a paper one and if they think I am going to call THEM, they are crazy! If you want to get paid, I would suggest keeping your online billing updated.
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